The Chevy dealership had been holding my daughter’s car hostage somewhere in the recesses of the service center for three days. This all started with a red light on the dashboard, I mean, the Driver’s Information Center.
No one was returning my phone calls, so I figured the service adviser was using the Courtesy Multi-Point Inspection to compile a list of scary engine problems just to freak me out. Late on the third day, I finally got an email with “Your Vehicle is Ready!” in the subject line.
Just walking in the customer service center, I knew I already had at least two counts against me – my gender and my hair color.
My daughter standing behind me, I was pacing in front of the desks when the gray-haired service adviser walked in. He dropped the car keys on the counter – just out of my reach – and flipped through the six-page, color-coded ransom note. He spoke rapidly, authoritatively, “We reset the blah blah sensor and it should be OK, but it could blah blah blah at ANY TIME, and you need to watch out for the blah blah. We also recommend that you have blah, blah, thingamajig, blah, with the whatchamacallit and blah done. Just sign here, and we’ll get started.”
He opened the document to the last page, turned it toward me and waited. At the bottom, highlighted in yellow: “Estimate Total: $1,505.48,” “Thank you!” and the signature line.
My daughter – my youngest child – just turned 18. I didn’t realize I was supposed to be feeling some trepidation about this fall’s impending “empty nest,” but people keep asking me about it. “Are you going to be OK?” “How will you handle it?” “What will you do?” Panicked, I turned to Wikipedia for some answers. Turns out empty nest syndrome “is not a clinical condition.” Whew.
I see it more as an employment issue.
I’m used to holding a lot of job titles, among them: chef, housecleaner, educator, nurse/medic, basketball coach, personal trainer, bodyguard, psychologist, events coordinator, Uber driver, fashion consultant, law enforcement officer, cheerleader, personal shopper, Finder of Lost Things, advocate, hairstylist, spider killer (“you’re bigger than they are” never worked), banker/loan officer – but now I seem to be losing work opportunities at a rapid rate.
So, it’s good to know that occasionally, I can still fill one of the jobs. Like when she rushes in the front door – jostling keys, purse, a metal water bottle and her iPhone. Her status update trails off as she hurries past me and toward her room.
“I have to go do blah, blah and the other thing, and then I’m meeting blah blah for coffee, you remember her? And I’m already at 10,000 steps today! And oh I’m working until blah blah on Wednesday and Thursday so I won’t be home until late and is there anything to eat in this house?”
Did you hear “chef” in there?
But when I was standing at that customer service desk, I knew for certain that I was still employed.
This is like breathing. I calmly looked up at the service adviser.
“We don’t need all of this work done today. But what I need to know from you is whether the car is safe for this young lady to drive,” I said, nodding toward my pretty, blonde daughter. “Because if you don’t tell me the truth, I will hold you personally responsible for anything that goes wrong with that car.”
He looked a little startled and said quickly, “Oh yes! But that’s a very pricey blah blah blah part if you need to replace it.”
He said it as if it were my fault, as if I were the engineer who designed the damn thing.
“You’re an ‘adviser,’ right? So, you’re just “advising?” (I resisted making the air quotes.)
“Um, well, yes ma’am.”
I reached across the counter and snatched the paperwork and the keys off the counter. “We’re taking the car,” I said forcefully. “Where is it?!”
Mama Lioness. Always.